FAQ

FREQUENTLY ASKED QUESTIONS

1. Are you a factory or trading company?

We started as an diesel generator factory about 12years ago and gradually developed into a big manufacturer in marine supplies.

2. Where is your factory located?

Our factory is located at #58, Nantong Road, Taizhou City, Jiangsu Province, China
Our Factory near to Yangzhou -Taizhou Airport.
From Shaghai Airport to Our factory need about 3-4 hours.
You’re welcomed to visit us any time for future cooperation.

3. What products do you supply?

As mentioned above, Taizhou Fengfa Power Equipment Co., ltd. is capable of supplying:
♦ all kinds of diesel generator supplies
♦ Engine
♦ Alternator
♦ All generator necessery spare parts
♦ Marine Diesel Generator

4. How do you control quality?

Fengfa Power provides a full line of brand new and high quality products. Each and every unit is strictly factory tested.

5. Why are you more trustworthy than the other factories?

Quick Response:
We feedback your questions immediately 24 hours a day, 7 days every week.
Competitive Price:
We can provide a more competitive price based on the same quality level by more efficient management in every process.
One-stop Solution:
Just say what you need, and we’ll figure out a one-stop solution for your business to save your time and effort.

6. How do I pay?

We accept 30% payment in advance & 70% before shipment for the first cooperation, either by T/T or L/C.

7. How do I receive the goods?

With our professional transport agents, we are capable of delivery products to most ports all over the world. Door-to-door service is also supported.
FOB, C&F, CIF are most commonly used trade terms.

8. How about the delivery time?

Open Type Generator: 5-10workdays
Silent Type Generator: 10-15 workdays
Warranty
a. One year after installation;
b. 1000 running hours (accumulated); subject to the earlier one.
c. The Spare parts can be provided free within one year.

WANT TO WORK WITH US?